because not enough websites start with the letter “Z”
Posted in random on May 10th, 2006
Last month I blundered and ordered a new phone from Amazon before determining if I could transfer my existing cell phone account to it. The terms of the offer, when I bothered to read them, specifically said the phone was for new service only. As soon as the phone arrived I return shipped it to [...]
Posted in random on Apr 4th, 2006
The building where I work has a cafeteria on the ground floor, and vending machine areas on the third, forth, and fifth floors. Why the second floor got skipped is beyond me, and a subject for another rant.
The third floor vending room has a change machine, a soda machine, and a vending machine with the [...]
Posted in random on Jan 9th, 2006
Over the weekend I purchased a second set of insoles for my work shoes. The first set has made a huge difference in the amount of pain I have from my fallen arches, but I was getting tired of swapping them from the brown work shoes to the black ones and back again. So, Saturday [...]
Posted in random on Dec 20th, 2005
The saga of my US Airlines exception refund continues. Shortly after Michele’s death I contacted Expedia about getting a refund for plane tickets we were never going to use. After some initial difficulty getting the paperwork into the pipeline, Expedia at least is working on it for me. Since it had been a month since [...]
Posted in random on Nov 16th, 2005
Michele and I had bought plane tickets to travel to NC for Thanksgiving way back in early September. We did this through Expedia.com and I called them to see about getting a refund once I made the decision not to go by myself. I sent all the paperwork they asked for THREE weeks ago and [...]
Posted in random on Dec 18th, 2004
In a stunning, if only because it is nearly 2005, example of how not to provide customer service I give you Cingular Wireless. Today I tried twice, to upgrade my cell phone to a newer model. For those of you not familiar with how this particular shell game works, you only get a new phone [...]
Posted in random on Aug 16th, 2004
I have discovered one place where Springfield has Kansas City beat. Video rental pricing.
In Springfield you could rent, for five days, any movie you wanted for just $1.00. New release, old classic, or anything in between. DVD or VHS all movies were a dollar. Here in KC the going rate is more like $4.00 plus [...]
Posted in random on Oct 6th, 2003
This afternoon my wife and I decided to purchase a new television set for our living room. We watch an increasing number of movies at home and wanted a bigger and better screen for viewing.
The local Best Buy had the set we wanted and we had them write it up for us. I filled in [...]
Okay. I order a lot of stuff online. Books, DVDs, software, linens, you-name-it. No lines, shop when I want, wonderful convenience. That is until some pez-head company finds a way to make this process fail.
One month ago I ordered a keyboard skin for my wife’s iMac. We still don’t have it. After lunch today I [...]
Posted in random on Jul 15th, 2002
I just had another lovely ’service’ experience at the local Audi dealer. It’s one of these multiple marquee places handling Toyota, Audi, and Volkswagen. The underlying service model is distinctly American. That is to say a no service model.
Recently I had new tires put on my Audi. During that process the technician managed to gouge [...]
